Utilities Kingston

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Description

Utilities Kingston is a highly specialized and innovative provider of broadband networking services to organizations and businesses in Kingston. Our broadband networking operations initially were founded on a fibre optic network created to link information technology users in Kingston and to interconnect with users around the world. Today, our network spans over 1,000 route kilometres of fibre optic cable and additional coverage provided through our licensed fixed wireless system with services in Napanee and Brockville, and dedicated fibre link to Telecom Ottawa. Together our network provides blanket coverage connecting hundreds of institutional and commercial buildings throughout Frontenac County, Lennox & Addington County, and the Islands. In Kingston we have interconnections to third-party broadband providers across Ontario and every national service provider in Canada. Utilities Kingston is community owned and community minded. So naturally, we built a Community Broadband Network (CBN) that benefits all constituents. Our vision for the Kingston region is to become a "smart community". A smart community is a community with a vision of the future that involves the use of information and communication technologies in new and innovative ways to empower its residents, institutions and region as a whole. A smart community is connected to the outside world and Utilities Kingston is interconnected with telecom networks which have connectivity to over 90% of Ontario's population. Our customers represent government, education, health care, industry, and commercial business. Our mandate is to foster the development of network connectivity and increased bandwidth to meet user needs and deliver user applications in the region. With a team of experienced broadband networking industry professionals on staff, provider partners with specialized expertise, and state-of-the-art facilities, we have the resources in place to offer a full suite of data and Internet services customers need. Through Utilities Kingston, companies can interconnect sites to share business critical applications in real time. Our data services are Ethernet and Internet based, carried over our wholly owned, fully redundant, fibre optic backbone network. In addition, Utilities Kingston offers a range of standard services and specialized custom network design and implementation. Recognized for superior service and reliability, our network availability for data services averages 99.999% with a mean time to repair in less than 4 hours. Our Broadband Networking Group can turn around custom designs in a matter of days and our implementation team's time to provision an order is less than half that of our competitors.

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