Tourism Nanaimo

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Description

The "Bonjour!" Program has been created to encourage businesses in Nanaimo to provide customer service in French in order to attract national and international French-speaking markets to British Columbia. French-speaking visitors consider the lack of French services in British Columbia to be a significant barrier to travel. This pilot project is about removing those barriers for francophone travellers from Canada and Europe. At the same time the project will work to increase the ability of BC tourism operators to offer services in Canada's other official language leading directly to better skills in providing services to other language groups of importance to BC tourism including German, Chinese, Japanese and Korean. Nicole Langlois is Tourism Nanaimo's Bonjour! Program Consultant. To learn more about Nicole's role and responsibilities with the Bonjour! Program Pilot Project you can visit her Tourism Nanaimo profile or contact her via email: nicole@tourismnanaimo.com . The "Bonjour!" Program is aimed primarily at tourism operators and service providers in the following industry categories: This program is also intended for other retailers who draw on tourism whose products and/or services may be of interest to tourists (e.g., hardware stores, pharmacies, beauty salons, grocery stores, gift shops, arts and crafts shops, liquor stores, toiletry and cosmetics vendors, vehicle-rental outlets, gas stations, automotive service providers, etc...). Most of the businesses mentioned above are small or medium-sized enterprises (SME).

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