Homepro Handyman Service Ltd

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Description

After a number of years as a regular customer at the Home Hardware store in North Vancouver, some of the staff started referring customers to me. After hearing multiple horror stories from customers about other handymen taking advantage of them, I decided to try to change people's perception by offering an honest and trustworthy service. Keeping family values and quality in the forefront of every job created many repeat customers and referrals to the point where appointments for October where being booked in July. At this point, the need for a quality service based on integrity and caring seemed inevitable, so with the help of Home Hardware, we started the Homepro Handyman Service in September 1999. Opening day we received six job calls, which were all fulfilled, and the first one done free of charge to a personal repeat customer. The first crew consisted of eleven tradesmen, ranging from professional carpenters to basic labourers. The service is now to the point where repeat customers equal new ones. Currently the service stands strong with over fifty hand picked tradesmen and over fifty specialty sub-trade companies. Offering a three year guarantee and a twenty-four hours a day service, with as little as a fifteen minute job response turnaround, excels the service above the competition. As well, we use only North Shore tradesmen, and have become members of the Chamber of Commerce and the Better Business Bureau. This has enabled us to provide a quality service, and give...

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