Sunrise Records

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Customer satisfaction is important to us. We welcome your comments . Please email our customer service team at customers@sunriserecords.com CUSTOMER PERSONAL INFORMATION PROTECTION POLICY 1. OVERVIEW 1.1 This policy is divided into eleven chapters: 1.Overview; 2.Accountability Principle; 3.Identifying Purposes Principle; 4.Customer's Consent Principle; 5.Limiting Collection Use, Retention & Disclosure Principle; 6.Accuracy Principle; 7.Safeguarding Personal Information Principle; 8.Openness Principle; 9.Customer Access Principle; 10.Challenging Compliance Principle; and 11.Related Procedures, Policies, and Practices 1.2 Definitions: "Sunrise Records" is a subsidiary of MRP Retail Incorporated, 4069 Gordon Baker Rd., Scarborough, Ontario, M1W 2P3, Canada. "outsourcer" means a third party who is contracted by Sunrise Records for the purposes of processing the personal information, assisting Sunrise Records in protecting personal information, and assisting Sunrise Records in conducting Sunrise Records' direct marketing campaigns. "personal information" means information about an identifiable individual but not aggregated information that cannot be associated with a specific individual. Personal information will cease to be personal information, where the information is destroyed, erased, or made anonymous. 1.3 Sunrise Records is committed to the protection and fair use of personal information provided by its customers. Sunrise Records will adhere to the nine principles as outlined in this policy. 1.4 Sunrise Records' practices with regard to collection, use, retention and disclosure of personal information will comply with this policy and any federal or provincial laws regarding the collection, use, retention or disclosure of personal information. 1.5 Sunrise Records will not sell, loan, or otherwise transfer a customer's personal information to a third party without the consent of the customer, except for personal information sent to an outsourcer. Such consent is deemed implied. 1.6 Sunrise Records will require that personal information provided to an outsourcer or a third party for the purposes of processing personal information on behalf of Sunrise Records be treated in accordance with this policy. 2. ACCOUNTABILITY 2.1 Sunrise Records is responsible for personal information in its possession or custody, including information that has been transferred to an outsourcer. Sunrise Records will use appropriate means to provide a comparable level of protection information for personal information that is being transferred to an outsourcer. 2.2 Sunrise Records has designated a Customer Personal Information Compliance Officer ("Compliance Officer") to ensure compliance with this policy, the Personal Information Protection and Electronic Documents Act, and any provincial legislation concerning personal information protection. 2.3 Sunrise Records will make known, upon request, the name and title of the person designated to serve as compliance officer (please refer to 11.5.4 for the Compliance Officer's contact information). 2.

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