R.A. Malatest & Associates Ltd.

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We provide customized research solutions to meet the diverse needs of a range of clients. From in-depth program evaluations to client satisfaction studies, let us design and implement a project that will provide actionable results. Please scroll through our site to learn more about our services and expertise, or contact us to find out more.

Malatest has completed extensive research regarding Canada’s early childhood education (ECE), K-12 and post-secondary education systems. We have particular experience in completing graduate outcome surveys, as well as research related to institutional attraction, recruitment and retention.

We provide the qualitative research services required to gain in-depth information about programs, products and services. We operate two professional focus group facilities (Victoria, Edmonton) that we use for qualitative research services. We have qualitative research experts who have facilitated hundreds of focus groups. In addition to the facilitation of traditional focus groups, we are well positioned to moderate focus group using alternative venues, such as telephone or online focus groups.

Large-scale telephone surveys is one of our specialties. We operate call centres in our Ottawa, Edmonton and Victoria offices which collectively house more than 100 Computer Assisted Telephone Interview (CATI) stations. Our advanced data collection system allows for batch dialing, voice recording of calls (mp3 format) and dynamic call display. Our CATI system simultaneously manages telephone and online (CAWI) survey completions, allowing us to deploy any survey as a mixed mode telephone and online survey.

R.A. Malatest & Associates Ltd. is a full service market research firm with extensive quantitative and qualitative capabilities to help ensure the research objectives of various projects. These extensive capabilities are briefly described below. Please contact us for more details.

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