- Ray Marchand
- President
- Darrell Bond
- Vice President
RADAR Solutions Group Inc. (RADAR) is a privately owned Ottawa based company specializing in customer service delivery consulting and training within the IT industry. The company has an excellent reputation for delivering high quality, value added consulting and training services to their clients and providing them with skilled, competent resources. Three partners, with many years of experience in IT customer services, founded RADAR in 1998. In addition to the many years of practical experience with Quality processes, RADAR personnel are ITIL certified. The company specializes in providing clients with consulting expertise in the planning, design, implementation and management phases of the IT service environment including service desk and desk side services. RADAR also offers soft skills training for the IT industry including all Help Desk Institute certification courses and RADAR developed customer relations, problem solving and stress management courses. RADAR is a certified Help Desk Institute, Support Centre Certification Auditor.