Emtec Infrastructure Services Canada Corporation

Emtec Infrastructure Services Canada Corporation

  • 108-329 March Rd
  • Kanata, Ontario
  • K2K 2E1
  • Phone: (613) 591-9131
  • Fax: (613) 591-2640
  • Website

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Description

KOAN-IT offers products and services around IT Service Management (ITSM). ITSM is concerned with delivering and supporting (as opposed to developing) IT services that are appropriate to an organization's business requirements. It is a discipline that encompasses a set of co-operative and inter-related processes such as help desks, service desks, change and release management, incident and problem management all aimed at ensuring the quality of IT Service Delivery in an operational environment. Specifically, our consulting services are targeted at process and technology challenges in the areas of project and portfolio management and IT service design and operational improvements

Fact sheet

Number of employees
15

Company contacts

  • Kim Orava
  • Vice President
  • Angela Simmonds
  • Administrator

Products & services

help desk portfolio management portfolio manager it service

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