PDL Contact Centres

Description

PDL Contact Centres Delivers world-class outsourced call centre services and promotional support solutions across North America and around the world. We accomplish this through our commitment to processing calls and other contact transactions quickly, effeciently, and identically for our clients and their customers.

Our 24/7/365 Bilingual Call Centre-based CRM services embrace the whole sequence of inbound and outbound interactions, over all media channels, to form the basis our clients’ customer relationships.

We provide a range of service solutions including live agent and IVR-automated Telephone Support, live Internet Web-Chat, and Email Management to help our clients leverage their marketing, customer service and information programs.

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