FineLine Communications

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Description

FineLine is a strategic contact center that has developed proven programs that meet both your customer needs and your changing business demands. We have extensive experience in various industries and have a team of seasoned business executives that understand your challenges. We believe that answering the phone, while very important, is only one piece of the puzzle and we strive to add strategic value to our engagements, ensuring that your business results are achieved.

The FineLine Solution and Service offerings are comprised of four principal components servicing both the Profit and Not for
Profit sectors:

Information Management Services such as Payment Processing, Data
Capture & Imaging, Data Entry, Database Management, Fulfillment, and Web Enabled Data Applications.

Inbound Call Center Services such as Seminar/Event Registrations,
Credit Card Payment Processing , Customer Service & Help Desk,
Donor Contact Center, Donation Processing, Subscription
Processing, Catalogue Order Processing, Dealer Locate Services,
Survey Processing & Database Management.

Telecom Services Services such as Interactive Voice Mail,
Paging, Messaging & Operator Services.

Consulting Serives in Marketing & Communications, Direct Mail,
& Donor Management Systems.

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