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Excerpts from Lior Arussy's keynote for the German CRM Forum. Watch to learn how to avoid treating your customers like oranges, how to go beyond your customers' expectations, and why companies need to update some of their management concepts.

Our company is in the process of launching an industry-leading digital experience and, as the opening speaker at our conference, we wanted Mike Walsh to set the stage for that. Not only did Mike come in early and spend a lot of time gathering an understanding of our business and technology, but he also tailored his presentation to our audience. Mike went far above and beyond what is expected of a hired speaker.

Cary Mullen shares success strategies from the high performance world of sport teaching us how to take our game from where it is today to the next level. By studying top producers for over 20 years, Mullen discovered an intentional process that the best in the world follow repeatedly. This winning strategy is at the core of his “How to Win Success System,” a self-directed, multi-media, adult learning program. This System, along with his book, "HOW to WIN – Achieving Your Goals in Extreme Conditions", makes him one of today's most qualified experts on winning strategies.

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CLOSE Speaker Profile: Cary Mullen Cary Mullen shares success strategies from the high performance world of sport teaching us how to take our game from where it is today to the next level.

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