Altagas Utilities Inc

Description

Legislation now governs the use of personal information in Alberta. This Customer Privacy Assurance Statement ("Privacy Statement") sets out the way AltaGas Utilities collects, uses, and discloses your personal information. If this Privacy Statement is changed in the future, any changes will be posted to our website. Where the terms "include" or "including" are used, the examples following them are not meant to be exhaustive, but are simply intended to make this Privacy Statement clearer. If you are our customer, "Personal Information" can include your name, address, identifying numbers, and contact information. It can also include your payment history and the amount of natural gas you use over time. AltaGas Utilities understands the importance of your privacy and the sensitivity of personal information provided by you. When you sign up for natural gas service we will collect your name, address, and other personal information required for service, billing, and payment. While you are a customer of AltaGas Utilities we will also collect information about your use of gas, payment history, and interactions with us. The types of information we will collect include: - This information includes your name, address, telephone, e-mail, and other identifying information you provide to us or which we assign to you, like your account number. -Financial Information - This information includes payment history, credit information, and, depending on your method of payment, can include credit card and banking information. -Service Related Information - This information includes the type of products and services we provide to you, including usage, maintenance, and repair information. We may also have information about your conversations or correspondence with us, whether service-related or otherwise, and information on your natural gas retail supply contract if you purchase your gas from someone other than AltaGas Utilities.

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