Websystems Inc

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Description

Like bills to pay, everyone has projects to manage. It may be a child's birth, a wedding, a startup, a software release or a marketing campaign. In every situation, one has stacks of work to do but not necessarily the toolbox required to raise the challenge. A toolbox to manage your projects, this is what AceProject is. We are proud to offer an alternative to both spreadsheets and enterprise solutions like Microsoft Project. AceProject is not a new kid in town. We've been constantly evolving since 2001. We initially launched a simple task manager called FreeTaskManager. It was warmly welcomed. Throughout its short life, FreeTaskManager quickly became a project management application. The more features we added to the product, the more obvious it became to us that FreeTaskManager had more potential that we initially thought. AceProject blossomed from FreeTaskManager's seed. You call, we answer. You send an email, we reply to it Unlike many companies that sell products or services online, you don't have to struggle to speak with us. We don't use any ticketing system that auto-replies to emails. We don't have a call center and neither do we outsource customer service. We have three phone lines: one for sales, one for customer service and one for technical support. We also have a live chat system, which is much appreciated, and email support of course. When you call, we pick up the phone. Worst case scenario, we'll call you back asap. Not it an week, but in a matter of hours or even minutes. We provide the level of service we'd like to get when we're in the customer's seat.

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