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Ingledew's Shoes
Distance: 0.1 Mi535 Granville St
V6C 1X6 Vancouver -
Lambda Solutions Inc.
Distance: 0.4 Mi350-321 Water St
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Canadian Emergency Medical Services
Distance: 5.5 Mi2400 Boundary Road,
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Hr In Motion
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V7A 5J9 Richmond -
Soper's Supply, Ltd
Distance: 14.7 Mi9 8285-132 St
V3H 0W9 Surrey
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Description
As such, Ronsons customers are loyal and are the company’s best form of PR. The same can be said for its employees. Many have been with the company since its inception. This has contributed to Ronsons ability to establish loyal, profitable relationships, expand its customer base, and become synonymous with a great shopping experience. So what does the future hold for Ronsons? ‘More of the same’ Just as styles change, so do the needs of our customers. Our challenge is to ensure that we keep on providing customers with an optimal shopping experience.
At Ronsons we put ourselves in our customer’s shoes, before we put shoes on our customers. Creating the optimal customer experience means more than just selling shoes with a smile. We try to make the experience of buying shoes as comfortable as the shoes that are being bought.
So how does a shoe store go about creating a comfortable experience for its customers? In a manner that involves employee training, product knowledge, and customer insight. Creating the optimal customer experience begins with the company’s employees who are treated as valuable partners. Employee training and education are integral parts of the Ronsons philosophy, because one must understand feet if they are to understand how to fit shoes. Customer insight and customer feedback are other key elements of the Ronsons philosophy.
While many retailers define their customer’s needs through the latest trends, Ronsons listens to its customers. The deciding factor for the Ronsons customer is the functionality, the comfort, and the fit of the shoe. If a shoe does not include these elements, we won’t carry it in the stores, no matter how ‘right’ it might be. Customer insight and customer feedback are key elements of the Ronsons philosophy. This insight helps the company select merchandise that meets the needs of its consumers. All of our shoes have been fit tested and are selected based on quality, comfort and style.