W Z M H Architects

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Clients or other individuals we deal with may have questions about the services they received. We also provide ongoing services for many of our clients over a period of months or years for which previous records are helpful. We retain our client information for a minimum of fifteen years after the last contact to enable us to respond to questions and provide these services (the Ontario Association of Architects also requires us to retain our client records).

WZMH Architects is an award-winning international architectural partnership. We believe in a collaborative approach to all assignments, with all project participants working closely together in order to achieve a common goal: the delivery of the project to meet or exceed the expectations of the client.

We are also proud of the many new client groups and building categories that have grown out of our ability to adapt and react to new and evolving situations. Over the course of the first decade of the new century, we have established a significant level of expertise in buildings as diverse as justice facilities, entertainment and gaming facilities and data centres – building types that didn’t really exist when we began our practice – as well as the mainstay of tall buildings, which we now design for a world in which sustainability factors prominently in design thinking.

We keep our client files for about fifteen years. Our client and contact directories are much more difficult to systematically destroy, so we remove such information when we can if it does not appear that we will be contacting you again. However, if you ask, we will remove such contact information right away. We keep any personal information relating to our general correspondence with people who are not our clients, newsletters, seminars and marketing activities for about two years after the newsletter ceases publication or a seminar or marketing activity is over.

Like most architects, we collect, use and disclose personal information about our clients in order to serve them appropriately. For our clients, the primary purpose for collecting personal information is to provide architectural services. Where our client is an individual, we collect information about the client’s design criteria and intended uses, financial situation and, for residential projects, family circumstances so that we can advise the client as to his/her options.

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