Totem Towing

Description

At Triple T Developments Ltd., we are committed to providing our customers with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting their personal information is one of our highest priorities.

In the event that you are having your vehicle towed from an accident, remember that it is your right to choose which company will tow your car away. (For example, if you would like to have BCAA cover the towing costs, you may request that BCAA attend the scene). Even if you have insurance coverage, it is your right to request Totem Towing to attend the scene and tow your vehicle.

TOTEM TOWING was founded in 1973 by Neil Clarke. Neil purchased one tow truck to service his three Service Stations in the Victoria area. Other garages in the area were also calling Totem to service their towing needs. After a year went by, the towing demands from his and other garages warranted the purchase of a second truck.

This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting customers’ personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our customers’ personal information and allowing our customers to request access to, and correction of, their personal information.

In 2005, our company had grown to a team of forty-six full-time and part-time staff, with a fleet of 28 trucks and trailers. In order to better service the Westshore, we have 8 drivers who reside and service that area 24 hour a day. The rest of the fleet primarily services the urban part of Greater Victoria. Although this is the primary structure, all trucks will go where they are needed to provide the best customer service possible.

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