Thunder Bay Telephone

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You hereby acknowledge that Tbaytel and its affiliates may retain and use any information, comments or ideas conveyed by you relating to the Service (including any products and services made available on the Service). This information may be used to provide you with better service. Tbaytel will open and maintain a customer file, which will be kept at its office as indicated to you at the time of registration for the Service. You may access your customer file under the terms and conditions as detailed in the front of the Tbaytel Telephone Directory or as listed on www.Tbaytel.net.

(d) Additional Rules for Pay Per View (“PPV”) and Video On Demand Programming (“VOD”). Unless otherwise indicated by Tbaytel at the time you place your order for PPV or VOD Programming, all sales of PPV or VOD Programming are final. If Tbaytel is unable to provide any PPV or VOD Programming that you have ordered, Tbaytel will credit you the amount for that PPV or VOD Programming. To the extent permitted by applicable law, Tbaytel shall have no other liability for cancelled events or failure to provide any PPV or VOD Programming.

You will ensure that your billing and payment information provided to Tbaytel (including name, mailing address, e-mail, residency address, telephone number, credit card and bank account) remains up-to-date and current at all times.

If you would like to provide general feedback or identify a Mobility coverage concern , please use our Customer feedback form .

At Tbaytel, security and safety go hand in hand. In this special section, we provide a series of helpful hints, tips and checklists to keep you, your family and your home safe wherever you are.

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