Solutions Plus Inc.

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Description

Solutions Plus Inc. is an international senior business and industry training & consulting firm specializing in an integrated approach to lean manufacturing, productivity and quality improvement. Solutions Plus Inc.’s mission is "Customer
Success through World Class and Best Practices".

The Solutions Plus team consists of seasoned professionals comprising a consulting group that has a significant background in lean manufacturing, team development/team management, human behaviour and is fully conversant with the current processes and methodologies essential in assisting clients with achievement of their goals. In addition, all team members are expert training professionals with backgrounds that include training in Adult
Education and ‘T3’ (Train the Trainer). Each facilitator has led hundreds of events during their career and is considered an expert facilitator. This broad knowledge base and mix of expertise allows Solutions Plus to assist clients from needs analysis and strategic training plan development, to implementation of programs that support effective team environments, which in turn enables clients to engage in continuous improvement activity and best practices.
As well as consulting directly with individual manufacturing facilities throughout North America, Solutions Plus Inc. is facilitator for the Excellence in Manufacturing Consortium
(EMC), assisting, coordinating & sourcing events & activities for EMC’s member companies.

Solutions Plus Has THREE Focus Areas:

1. CREATING the environment for change utilizing our one & two day experiential programs, ‘The Will to Win’, that are designed to create a foundational culture or trust, teamwork and collaboration, and counter the unintended consequences of change. ‘The Will to Win’ develops effective interpersonal communication, teamwork and empowerment. Transcending mere skills training, it helps shift attitudes that sustain new behaviours. We utilize these programs to communicate & educate: "the art of managing relationships and people".

2. DEVELOPING the infrastructure to support team-based environments through establishing team structures, management & facilitation skills. Solutions Plus facilitators provide training & development opportunities for clients in core activity skills, leadership, management & supervisory skills, 8-
D Problem Solving and other decision making tools that allowing clients to effectively work together and fulfill their company’s mission statement. We utilize this phase, to communicate & educate: "the science of managing teams and team processes".

3. ACHIEVING long-term continuous improvement through our Lean Manufacturing & Continuous Improvement process methodology. This approach is utilized to achieve significant breakthroughs as a part of a larger system of change and to create enthusiasm for workplace improvements. Solutions Plus’ lean manufacturing & continuous improvement programs include:
Kaizen Rapid Improvement Process & T3 (Train-the-Trainer),
Introduction to Lean Principles, Six Sigma Consulting &
Practitioner Training Programs, Kanban, 5-S, Visual Factory, Set-
up Reduction and much more!
Methodology/Implementation Process:

Step 1: Creating the Environment

What we do: Create trust in paired relationships, how to move to win/win, build teamwork and collaboration between team members through "The Will to Win", a one/two-day experiential program.

Why we do it: To create a culture of trust, teamwork and collaboration in the team culture. It develops effective interpersonal communication, teamwork and empowerment. The program shifts attitudes and sustains new behaviors.
How we support it: The participants are supported with a follow-
up session thirty days after the experience, to reinforce their experiences and discuss any difficulties. These difficulties are shared with management, to provide an opportunity to work with and eliminate any roadblocks for successful change.
Management is coached and encouraged to assist in the process of implementing the new behaviors and skills into departmental practices, to meet their objectives.

Step 2: Developing Team-Based Organizations

What we do: Train the participants in team-based skills, team management skills and problem solving & decision making processes that allow them to identify, analyze and generate effective solutions. We encourage clients to bring ‘live’ problems to the event. These programs are: 8-D Problem Solving
(2-day) and TIPS: Team Implementation and Problem Solving (1-
Day).

Why we do it: To lead a team to success, allowing them to communicate effectively and manage ongoing change. Execute effective team management techniques and support the problem solving process. Implement solutions and corrective actions to problems and prevent recurrence. Prepare the participants to manage any cultural change such as the Kaizen Rapid Improvement
Process.

How we support it: Solutions Plus provides the team with a "911 concept", that allows team members to contact our organization for clarification of tools use, roadblock analysis and a sounding board. In addition, Solutions Plus has the ability to set up and train an in-house facilitator in the use of our team-
tracking database, enabling the client to know who is working on what and generate historical activity and financial reports.

Step 3. Achieving Continuous Improvement

What we do: Utilizing our Lean Manufacturing Programs, such as
Kaizen & Six Sigma etc., we educate and lead the team through world-class training & development and target projects focused on continuous improvement, waste/scrap reduction, economic & productivity improvement, etc.

Why we do it: To engage Process Improvement, developing an understanding of the Lean approach, skills in the application of
Lean Manufacturing Techniques and Rapid Improvement achievements; To gain hands-on experience in identifying waste and help motivate employees to participate in and not fear, future change.

How we support it: The education and hands-on event is conducted in a ‘Train-the-Trainer’ format to allow the client to become self sufficient in the practice of continuous improvement concepts. Additional support is provided before the Kaizen
Rapid Improvement event, in the form of problem identification and plan of attack methodology, to meet client’s strategic goals. Sustaining the gains after the event is a paramount consideration. Building in the systems and controls during a review process is used to ensure the gains from implemented improvements are being measured, consolidated and reported. The improvement process itself has to be managed, controlled and improved.

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