Servaris Corporation

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We will also ask for financial information such as a credit card number and or financial institution, your address and some regulatory information to complete our business transaction and deliver our products and services. Occasionally we may also use your information to contact you regarding our products and services however you will be given the opportunity to communicate your preferences regarding such communications.

3. Service : In the rare event of a breakdown, we provide unbeatable support with built-in diagnosis in every ProServ Server and our remote teleservices based on the result of the diagnosis.

Servaris guarantees components in all ProServ Servers and iStor RAID Storage Systems to be new with full manufacturers warranty for a period of three (3) years from the shipping date unless otherwise noted in your invoice. SAS (Serial Attached SCSI), SATA (Serial ATA) and, SCSI Hard Drives, installed by Servaris are covered under manufacturers warranty for five (5) years.

2. Peace of Mind : Servaris understands your server is the core of your company or institution. We don't just make Servers and RAID STorage Systems, we include satisfaction and peace of mind in everything we sell.

Step 1: Go to https://support.servaris.com and create a support ticket. Even if you call us first, and you're welcome to do so, we still need the ticket with the trouble you are having. Step 2: With the remote management software that you have installed on a client machine or server, or with tools such as ipmitool or freeipmi, connect to the Server and extract the SEL log. This can be done regardless of the power state of the server. The server must be connected to electrical power. Save the SEL log locally and paste the content of the SEL log in the Support Ticket you created in Step 1 above .

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