Renascent

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Renascent and the Renascent Foundation are committed to protecting the privacy of our clients, donors and other individuals about or from whom we collect personal information. A leader in the field of addictions since 1970, Renascent has always protected confidentiality to safeguard the recovery of our clients. Similarly the Renascent Foundation has always respected the privacy of our donors and supporters in its pledge to not sell, rent, or share personal information. Renascent and the Renascent Foundation are pleased to embrace the principles of the Canadian Standards Association Model Code for the Protection of Personal Information to ensure that all personal information is properly collected, used only for the purposes for which it is collected, and is disposed of in a safe and timely manner when no longer required. Renascent and Renascent Foundation strives to uphold best practices in all areas of business as trusted, charitable, non-profit organizations. To support lifelong recovery and fund vital treatment programs, Renascent and the Renascent Foundation are interested in building long-term relationships with our clients and donors. Knowing clients and donors is critical to providing good service and building loyalty. We recognize that the information entrusted to us is sensitive and precious. To earn your trust, we adhere to the following principles to safeguard your personal information: 1. We are accountable for your personal information As granted by the Ministry of Health and Long-Term Care on September 21, 2005, Renascent and its three facilities may act as a single health information custodian. We are responsible for all personal information in our possession. All employees, agents and authorized service providers of Renascent and the Renascent Foundation are required to protect the confidentiality of your personal information. We take every precaution to ensure confidentiality of your information. We keep your personal information and the business you do with us in strict confidence. Where we choose to have certain services, such as information technology or mailing support, provided by third-party providers, we select service providers carefully. We take all precautions to ensure that the service provider protects your personal information by requiring them to enter into confidentiality agreements. Suppliers do not keep any personal information on file. 2. We collect, use and disclose personal information only for certain purposes that we identify to you For clients, Renascent collects, uses or discloses personal information only to: - - - - - - - Note: Renascent is required by the Ministry of Health and Long-Term Care to enter client information into an online provincial database managed by an arms-length agency called DATIS. Rest assured that only Renascent has access to your personal record through a password-protected security system. Both DATIS and the Ontario Ministry of Health and Long-Term Care do not have access to your personal record. DATIS and MOHLTC can access only aggregate or general health information for planning and development purposes.

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