Quality Integrators Corp

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As a manufacturer, you are called upon to manage almost constant change, under endless deadlines. You need to balance planning with execution; quality with cost; preventive maintenance with uptime; production efficiencies with forecasted need. You face no end of decisions to optimize and improve your processes - decisions that require accurate and timely information to ensure they are not just expensive guesses. For almost 30 years, QIC and its partners have been helping manufacturers achieve process and cost improvements; measurable effective improvements that have stood the test of time.

I beg to differ – accounting has rules that are understood worldwide, whereas operational systems tend to have no right answer, are innovative, and differ from organization to organization. Operational system users are not usually as computer-savy as ERP users tend to be. ERP vendors foster the belief that if one can provide “software for manufacturers”, that means every conceivable aspect of software for manufacturers – ERP, MES, MOM, LIMS, PLM, CAD, CAM, SCADA, EDI, Warehouse Management, CRM…. As if each is not an island of expertise!

When your customer takes the time to write you a letter, or telephones, or emails, that is a positive thing. They are taking the time to help you – their business partner – to improve your product or service. Seize the day and thank that customer. Make them feel wanted and valued. Often it costs almost nothing to do so.

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