Petsecure Pet Health Insurance

Description

Petsecure pet health insurance is not merely an insurance company; we are pet health insurance specialists. We are a unique organization because helping to provide care for Canadian pets is much more than just a business to us - it's our passion.

For over 20 years, we've been listening to what our pet parents, industry partners and veterinary professionals wanted in a pet insurance company. You've told us loud and clear that simplicity is key, along with the security of knowing that your pet's illness and injuries are covered by our Secure For Life™ Guarantee. As a result, you'll find that Petsecure pet health insurance is a simpler way to get comprehensive accident and illness coverage and routine care for your pets, plus customer benefits including dental, alternative care and more.

Once your claim form is received by Petsecure pet insurance, it will be indexed into your file and queued for processing. If email is your preferred communication method, you will be notified on the day your claim is completed and you can view the Explanation of Benefits in your Customer Portal. The average time for us to process a claim is 5 to 7 business days, although in periods of unusual claims volumes this can vary by a few days. (If you have not received any notice from us about your claim within 15 business days, please contact our Customer Care Centre for additional assistance). Your reimbursement will be for the claim amount, minus any applicable co-insurance and deductible up to your pet insurance policy's annual maximum for each condition. The reimbursement can be submitted as a cheque and mailed to you, or if you choose direct withdrawal from your bank account as your method of payment for your premiums, we're able to have your claim reimbursements directly deposited into your account, without having to wait for a cheque in the mail!.

You can count on us, and we put the proof right up front, having paid out over a $100 million in pet insurance claims over the past two decades. This more than anything else demonstrates our long-standing dedication to our customers and pet insurance. Watch the counter on our home page and you'll see the amount we pay out grows every day!.

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