PVA Consulting Group Inc

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"We were looking for assistance on establishing metrics, creating productivity and ensuring we could sustain our progress. PVA's methodology was quite thorough and comprehensive. The on-site team engaged my leaders and together we implemented the Management Operating System, including a series of metrics and measures we are using to document progress. We have achieved productivity results and although we did not harvest those savings directly, we have taken those savings and used them to offset requests for incremental capacity, resulting in cost avoidance." - Kym Wittal, P.Eng., Chief Technology Officer, Sasktel "PVA provided Case the tools to implement an "Active Supervision" culture. Prior to working with PVA Case managed manufacturing results on a team level with data from the prior days production. With PVA "˜s guidance we have instituted a supervisory process where individual effectiveness data is developed and shared with manufacturing employees several times per shift. Part of this process is to use this new data to lead to opportunities for improvement. Supervisors and employees use the data to lead them to the things that are limiting their effectiveness. They fix those things that their resources allow them to and send more complex opportunities to the Steering Committee. This process allows management to review and prioritize improvement opportunities. In the first six months we have solved over 100 of these problems/opportunities." - Tom Arrowsmith, President & CEO, WR Case & Sons Cutlery Company "With the assistance and guidance of the PVA professionals we were able to transition the managerial environment from one which avoided dealing with the root cause of issues and did not focus on the day to day direct management of staff effectiveness into a highly engaged environment, involving a direct link between employee effort and the desired key performance indicators for the group. After 3 intense, focused months we were able to demonstrate a true productivity improvement of 25%. The development of the Management Operating System leveraging active supervision has enabled employees to focus on the direct impact they have in delivering the overall key results for the area and has turned around a complex and costly area of our business." - Rick McMillin, Vice President Retail Sales, MTSallstream Inc Bell Canada "PVA's intervention enabled us to deploy a performance management system for all our Managers in both Quebec and Ontario. PVA's team was able to adjust to our needs, and bring our Managers from different cultures to adopt a unique management system. We surpassed the anticipated benefits. Two years later, the system is still being utilized daily, and we continue to enhance it." - Christian Roy, Vice President - Field Operations, Bell Canada "The PVA team has been a business partner since day one, ensuring the involvement of the Plant Management Team. They have worked to develop a positive working relationship at each of our facilities and varied the approach as needed to adjust to the culture at individual sites.

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