Neo Insight Inc.

Description

As Customer Experience specialists, Neo Insight provides services for websites and applications, for commercial, government, university and other clients:
• Road-maps and strategy for evolving your organization to a user-centered approach
• User-centred requirements gathering, user goal and task analysis
• Personas
• Expert usability evaluations, including comparative or competitive evaluations
• Usability testing, including remote testing, (using Morae and UserVue)
• Mock-ups, wireframes and prototypes
• Customer Carewords and Task Performance Indicator
Through use of these user-centred techniques, we improve design quality, speed the design process and reduce development and support costs.

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