About

At Mosaic Dental, appointments are made in advance by reserving the appropriate time slots to accommodate you, the patient, and your treatment to be performed. Our staff spends time meticulously preparing for each appointment by sterilizing, organizing and arranging the set up items prior to your arrival. This ensures that we achieve the highest standard of care and treatment that we pride ourselves on. We, therefore, require at least 48 hours notice prior to cancelling or rescheduling appointments. Patients who do not show, cancel or reschedule their appointment without proper notice will be assessed a $50.00 fee to offset the estimated amount time and effort the staff has already spent preparing for the appointment. Thank you for your co-operation and we look forward to accomplishing all of your treatment. We deliver the finest care at the current fee guide established by the Ontario Dental Association (ODA Fee Guide), therefore payment is due at the time service is rendered unless other arrangements have been made in advance. For your convenience we accept Debit, Visa, Mastercard, American Express and cash. If you have questions regarding your account, please contact us at 519-749-2121. Many times, a simple telephone call will clear any misunderstandings. There is an interest charge of 1.5% per month administered on accounts over 30 days. When extensive treatment is planned, we may offer third party financing.

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