Miratel Solutions Inc

Description

As you’d expect all of our telephonic contact centre services are further enhanced by the seamless inclusion of online support options to strengthen your client relationships. Miratel has deep experience in combining ecommerce solutions with all types of call centre programs either in tandem with your project or as stand alone options. Confirmation of sales, tracking of orders or online customer support can all be offered as needed. Let our expertise improve your customers experience and improve results.

Choosing who to partner with is a critical decision that you face. Trusting your business to an outside source can be a difficult transition to make. Miratel understands this and as your brand ambassadors, our dedication to delivering best-in-class customer service with every interaction will quickly give you ease of mind.

With over 15 years experience in the nonprofit sector Alexander is a highly motivated and creative leader. Alexander’s genuine dedication to Miratel’s company vision and its development has allowed both himself and Miratel to grow together since its inception in 2000. The last decade with the company has allowed Alexander to master every aspect of our business and lends his experience to his current role on a daily basis. With a knowledgeable and multi-faceted approach to business solutions, Alexander has ensured sustained annual growth and the overall retention of Miratel’s client base.

With over 25 years of combined call centre experience, the two founding partners of Miratel set out to build a call centre that specialized in nonprofit fundraising services that raised the bar for quality and integrity while remaining cost-effective. They had a determination to create a business that provided world-class solutions that would make sense for both the small, local nonprofits and the larger, national charitable foundations alike.

Miratel has extensive experience providing inbound call centre services to fortune 500 companies and large national nonprofits.

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