- Randy Kriz
- General Manager
Description
The Interior Building Supply story begins in Windsor in 1979 when company founder Ken Troup was just 21 years old. With an economic recession on the horizon, it didn't appear to be the best time to be opening a business, especially since Troup was starting out with nothing much more than a principle on how to do business - satisfy the customer first. For the first few years IBS was a modest, run-out-of-the-garage type business that was small, yet surprisingly successful considering the hard economic times and lull in the building market. In 1984 Randy Kriz joined Troup, the company began to expand its operations, and business boomed. The pair and their staff were all young, aggressive, and ready to work hard. They still believed that if they could satisfy the customer, the business would follow. As a result, the company now has one of the highest customer retention rates in the industry.
Company contacts
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