Inkjetsuperstore.ca

Description

Since we do not think you should pay for your order until it is actually on its way, InkjetSuperstore.ca will not charge you until your products are actually shipped. If you have ordered multiple items and they are shipped in different packages, you may see separate charges. In this case, you will only be charged for shipping once and the separate charges will add up to your original total. Debit cards - We do authorize funds from your account as soon as you place an order, which may affect the available funds in debit accounts. With most banks, these authorizations will usually reflect as a "pending" transaction until your order ships and is officially billed. Please be sure to provide the exact billing address and telephone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

Name brand OEM (original equipment manufacturer) items are covered by the respective manufacturer's warranty. We do not guarantee or accept returns of defective OEM products. If you encounter problems or receive a defective item, please contact the manufacturer for their return procedure. There should be information inside the box on what the customer needs to do to request an exchange from the OEM. For your convenience, we listed the manufacturers' contact information below.

Oki Data Americas, Inc. is focused on providing world-class printing technology and real-world solutions designed to help manage workflow and optimize business performance. Their goal is to exceed customer expectations in every way imaginable and make each customer relationship work as a long-lasting partnership. We provide great deals on OEM Okidata toner and ink cartridges as well as the lowest prices on remanufactured and compatible cartridges. Also enjoy our services of same day shipping and our 100% Satisfaction Guarantee. Please select the Okidata printer series you have and find all the printing products you could possibly need.

Most of our orders are approved automatically by a set of filters to make the process faster for our customers. Please make sure to contact our Customer Service or Sales Department if you believe your order has been duplicated. InkjetSuperstore.ca will not take responsibility for doubled orders, although you will of course be allowed to return the duplicate shipment.

If the tracking number for your package shows no activity or delivery confirmation, it is possible that the shipment is still in transit or out for delivery. Packages are not always scanned at every facility they go through during shipment, so you may not see any updates for a few days. If it has been more than 5 business days without an update, please contact our Customer Service. We will contact the shipping company and put a tracer on the package. They will investigate and get back to us with an update within 2 business days. If the package is not found after the tracer, a claim has to be filed. Inkjetsuperstore will file the claim and continue to follow-up until the package is delivered or declared lost. Once the claim is accepted by the shipping company, we will be able to either issue a refund or send you a replacement at no cost. However, when the tracking number shows a package was delivered and signed for and was shipped to the correct address, no claim can be filed and we can neither send a replacement nor issue a refund.

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