Hansen Software Corporation

Description

Call Accounting software systems monitor and report telecommunication activity. Call Tracking Software collects incoming and outgoing telephone data generated by your phone switch and is used to control operation expenses, distribute costs and increase employee productivity. Call Detail Recording (CDR), Station Message Detail Recording (SMDR) or telephone data collected typically includes date, time, call duration, calling/destination parties, call authorization, account code and line/trunk information. Call Management Software uses this data to provide cost, caller identification, location information and more for report summary and detail generation.

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