Gus Brown Pontiac Buick GMC Ltd

Description

From General Motors production worker to prospering owner of a GM dealership, E.H. 'Gus' Brown has quite a success story to tell. It all began with a used car lot at the corner of Kendalwood and Dundas St. E., back in 1963. "We had only nine used cars and a single string of outside lights," recalls Mr. Brown who worked long hours building up his business. "Every time we sold an automobile in those days," he says, "We used to have to rush out and buy another one to maintain a variety for the customers." Later he formed a limited company under the name Gus Brown Motors. In 1968, Gus acquired the General Motors dealership and opened up at 300 Dundas St. E. Whitby with 23 employees. Today Gus Brown Pontiac Buick GMC employs over 100 full and part-time employees committed to service excellence. "The industry today is much more specialized than in the past" says Gus. "The ongoing training and specialization are integral in today's dynamic environment and we are up to the challenge. We use state of the art training facilities for all of our departments. The training coupled with our online, web enabled systems provide us with real-time access to General Motors, the dealer network and all of our suppliers." This specialized service has led to improved customer satisfaction, something in which Gus and his team believe very strongly. "It is important that people feel comfortable," he says. "We are dedicated to serving our customers. ...

Products & services

Similar companies nearby