Genetec Inc

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For over 15 years, Genetec has led the development of world-class unified IP security solutions . We began in 1997 by pioneering the first-ever IP video management software, giving customers at the time never-seen-before system flexibility, hardware freedom and ease of system growth through a powerful, open solution that was easy to use.

Got questions? You've come to the right place. Customers worldwide choose Genetec for more than just our great products. We are committed to total customer care and have numerous resources at the disposal of all Genetec customers. When you choose Genetec, you can trust that our team of highly dedicated support professionals will be there to help you every step of the way.

How We Deliver On This Commitment The Genetec Technical Assistance Center (GTAC) is equipped with state-of-the-art voice-over-IP call center technology and an award-winning web portal in order to offer customers everywhere the best support experience in the shortest time possible. Whether you require assistance regarding system functionality, maintenance or upgrades, Genetec's Technical Assistance Center will provide you with the answers you need. Give us a call or contact us by email at support@genetec.com .

With over 15 years of experience in LPR technology, the AutoVu license plate recognition solution has been deployed by hundreds of customers in various applications, such as law enforcement, parking enforcement, and more.

Our mission is simple; to be the leader in unified IP-based security solutions where we earn the respect and loyalty of customers by delivering outstanding value and quality. Our goal is to be a company that is a great place to work and grow, and that excels in all areas of operations.

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