FortisBC

Description

We endeavor to keep Personal Information in our custody and control accurate, complete, and up-to-date as this will allow us to provide the best service to our customers. Our customers can assist us by ensuring that the information they provide to FortisBC is current and accurate.

Energy-efficient products can help lower your energy costs. And at FortisBC, we provide offers to help you save even more money.

An Individual may withdraw Consent at any time, on reasonable notice, subject to legal or contractual restrictions. We will inform the Individual of the implications of such withdrawal, which in some cases may be an inability for FortisBC to continue to provide services to the Individual.

In the event of an outage, FortisBC Alternative Energy Services has well-established emergency response procedures to ensure our customers regain full service as safely and quickly as possible. This includes making sure our customers receive timely updates through the most effective communication channels when system issues arise.

Products & services

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