Fellowship Towers

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Description

We will deal honestly, openly and fairly with our residents and their families. -We uphold the principle of appropriate and adequate compensation for the services provided. -We will provide adequate, safe and pleasant facilities and service our residents to the best of our ability, having regard for the total physical, emotional and spiritual needs of our residents. -We respect the rights of our residents as individuals, as set out in the "Commitment to Residents" adopted by the ORCA. -We will employ staff with good moral character and satisfactory experience, competency and compassion. -We will further ensure that at all times, our staff are courteous and respects the dignity of our residents, their relatives and the general public. -We will comply with relevant municipal and provincial regulations governing our sector and work toward improvement in regulations to ensure the best interests and well being of our residents. -We will avoid all conduct or practices likely to discredit the long-term residential care industry.

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