Experience Renewal Solutions Inc

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Experience Renewal Solutions is devoted to the measurement and management of Customer Experience and works with Canada's largest retailers and service providers to understand their customer's emotional and rational expectations for a Branded Experience. Using a number of retail ethnography and interviewing techniques, ERS works closely with clients and their customers to build a thorough understanding of the current retail customer experience and recommends changes that will support a renewed shopping experience and provide sustained business improvement results.

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