Epik Networks, Inc

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Description

Provide high quality service to your customers and clients. Serve all of your customers with one company-wide auto-attendant or reception desk. Optimize your resources no matter how large or widespread your company is.

Epik is North America’s leading hosted voice and Internet solution. At a price-point that can help you realize your investment, we provide simplified maintenance, equipment, billing and support. Clients are guaranteed to have the latest functionality and technology—all while decreasing operating expense and carrier fees.

Call Reporting (powered by Akixi) automates call handling, allowing contact centers to better manage, monitor, and measure their contact center agents, providing superior service to their customers as they continuously improve their processes and procedures.

Since 2007 we've been a leading VOIP and Internet service company, providing state-of-the-art communications to businesses of all sizes. We had our start in 2001 providing telecom equipment to businesses across North America. We then took the initiative to provide both equipment and services, and continue to lead the industry in both.

The Hosted VOIP system is run over a privately managed, secure data network—not the internet. High-end cisco routers and switches connect your cisco phone-sets to our network; we provide the phones, the router and switches, and perform the installation.

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