Charge Gateway

We track three types of information on behalf of merchants. We provide both summary and detail reporting of transactions and dollar volumes.

Another leading, yet overlooked, cause of chargebacks is poor merchant service and/or sub-standard products. Our staff has the experience in the retail industry in both traditional bricks and mortar as well as e-commerce so we understand your needs. Future ChargeGateway products will act as enhancements to our transaction processing services. These include customer feedback and survey modules designed to increase the level of satisfaction the customer experiences and to assist in identifying issues at a stage early enough to rectify them.

If you are hosting your site on another web server, a link must be placed from your site to our secure server during the final purchase stage. Purchase information is passed to our server where your customers can enter their credit information and complete their purchase. Alternatively, we also provide APIs which allow you to pass transaction information to us from your own secure server.

TOP ChargeGateway monitors and records a variety of details with every transaction. In addition, we provide each merchant an easy to use web interface for tracking and recording transaction details. The merchant can later reconcile these messages against the transaction list to ensure everything is correct.

TOP All our systems are institution independent, a bank's solution connects only to that bank. Ergo, all your investment and development is tied directly to that bank and is incapable of connecting to any other bank. Also, all your transactions are cleared through that particular bank, this means all Visa, MasterCard, and American Express. The Visa banks have no ability to generate revenue from processing MasterCard transactions - which account for about 34% of the total credit card volume in Canada.