Canadian Courseware Development Corp.

Description

CCD Health Systems collects and uses your personal information to operate the CCD Health Systems Web site and deliver the services you have requested. CCD Health Systems also uses your personally identifiable information to inform you of other products or services available from CCD Health Systems and its affiliates. CCD Health Systems may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. CCD Health Systems does not sell, rent or lease its customer lists to third parties.

Adverse event management is a risk-reduction activity. We believe that the greatest benefit from reporting and analysing adverse events lies in the re-engineering of treatment systems to reduce medical error. At CCD, we are committed to improving the safety of patients, residents and staff in healthcare organizations. Our commitment is demonstrated by our continuous product enhancements and by our ongoing efforts to provide outstanding customer support.

Clearly, education throughout the health care organization is the optimal means by which to address these problems. There are critical philosophical differences in error reduction in other industries versus the health care industry. These differences are not universal, but are very common. It has been our experience in discussions with root cause analysis experts in other industries that these differences are usually not appreciated, and in fact are at times considered to be antithetical to understanding of how an effective root cause analyses should be approached and conducted.

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