The BC Ferry Commission is an independent regulator overseeing British Columbia's coastal ferry service, distinct from the provincial government, B.C. Ferry Authority, and BC Ferries. It sets fare caps, approves major capital expenditures, monitors contract adherence, and oversees BC Ferries' customer complaint process. The Commission does not manage day-to-day operations, customer service policies, safety procedures, or specific ferry fares, focusing instead on system-wide regulation and public interest.
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