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  • Pearl Advisory Group Inc.
    Pearl Advisory Group Inc.
    (416) 410-1385
    806 Building 8 9251 Yonge St, L4C 9T3  Richmond Hill

    An Opportunity Assessment is built around the concept of First Call Resolution (FCR) . By building the internal processes around FCR, one can minimize those preventable calls while providing enhanced customer service and reducing / removing those financial pressures. PAG’s Opportunity Assessment fo…