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Upstream Works delivers call center solutions for businesses that view their customer service as a strategic competitive advantage and want to improve both agent capabilities and their customer satisfaction ratings.
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Since 1976, Com-Tel has been helping newspapers grow their business by reducing churn and increasing customer loyalty, thereby increasing circulation profits. Com-Tel is a wholly Canadian-owned telemarketing firm with a state-of-the-art call center in Toronto, and more than 100 seasoned telesales p…